Case Studies on CRM Services
Siebel Automotive Marketing Implementation Project
An integrated CRM, Marketing and Sales system. Siebel Automotive 7.8 application, Siebel Marketing 7.8 and Siebel Analytics 7.8 based applications were integrated with each other and with other customer information source systems. This created a centralized system for Accurate, complete and consolidated customer information.
Data Synchronization Project
A system that enables seamless two way integration between the two applications to support Real-Time Data Synchronization.A Siebel EAI-based framework for real-time data synchronization driven by a roll-out plan, which was defined based on the lines of business and states being deployed.
Siebel Upgrade Project
Upgrade Siebel Financial Services Version 8.0.0.3 to Version 8.1.1.2 using Environment specific upgrade methods to improve the effectiveness and performance by incorporating the latest Siebel features .
Medicare Compliance Integration Project
Complex compliance requirements implemented across different lines of business within the organization.This automated solution ensured consistency and correctness in reporting requirements. Also the Transaction Audit could provide detailed insight on the reported claims.
Case Studies on QA & Testing Services
Claims Release Testing Project
Functional and regression testing of the Claims application.
Automation of Mainframe based Eazypay Billing Regression Test Set
Automation of Mainframe based Eazypay Billing Regression Test Set, using QuickTest Professional.
Mobile Application Testing for Claims Payment
Testing the iPhone Claims payment application that is integrated with Siebel CRM system.
Performance Testing Mobile/Web Portal using Apache JMeter
Performance testing of the Mobile and Web based payment processing applications using Apache JMeter.
Case Studies on BI & DW
SOX Reconciliation Project
To compare each and every financial transaction between Siebel CRM system and Mainframe Claims system.To integrate new financial systems with the existing ones.Develop standalone processes for the Reconciliation in different environments.Develop COGNOS Report Net reports to display the outcome.
Cognos PowerPlay and ReportNet Upgrade Project
Identified all the components to be upgraded and acquired the required software by logging Service requests and interaction with IBM support personnel Sequentially ran the upgrade software in each server, starting with the Gateway server and then to all other servers in the cluster.
Cognos to Essbase Conversion Project
Used Hyperion Essbase Studio for analyzing & modeling complex business scenarios.Built a Mini Schema model that includes all the tables/Views required for Cube build.Built meaningful Hierarchies and Measures.Made use of Block Storage Option for better performance.
DCI Reporting Project
Detailed study of the User Guide provided by the client to design the system.The entire process was designed using Informatica with the Source System being Siebel CRM.Data reports were generated in the user specified format and provided on a monthly basis. Some ad-hoc reports were also being generated on user demand.
Case Studies on Web & Mobile Applications
Production Support - Web Monitoring System
Data reports were generated in the user specified format and provided on a monthly basis. Some ad-hoc reports were also being generated on user demand.
Licence Management Implementation Project
Organized the existing license management process.Built a rich web application that will manage the licenses of individual customers and distributors.Automated email reply on successful registration of the devices.Generation of product keys to register.
iClaim Mobile Implementation Project
Invenger developed the iClaim application for Android phones and iPhone.The iClaim allows a user to file a claim by capturing damage details using 3D modelof vehicle and property.The iClaim application can be used for checking the claim status.
Web Based ERP Solution
Invenger developed a Web based ERP solution for the client.Easy capturing of the operational information.Data import option was provided for importing historical data. Various types of reports were built in to assist in critical decision making.
